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Home  /  FAQs

Frequently Asked Questions

 

Q: WHAT LABELERS ARE SLUG COMPATIBLE?

A: Only one line G-Series and 1910 labelers are slug compatible. 

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Q: WHAT ARE YOUR SLUG SPECIFICATIONS?

A: Slug Specifications

  • Slug for 18-6 Labeler -8 characters max. 
  • Slug for 22-6 Labeler -10 characters max. 
  • Slug for 25-9 Labeler -11 characters max. 
  • Slug for 37 mm Labeler -14 characters max. 

NOTE: Large characters "M" or "W" take up to 1.5 character spaces.

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Q: WHAT IS THE MINIMUM ORDER TO WAIVE THE LOW ORDER FEE?

A: $25.00

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Q: WHY DON'T ALL ORDERS HAVE FREE SHIPPING?

A: Only orders within the 48 contiguous states have free shipping. All export orders, including Canada and Alaska pay freight.

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Q: WHAT SIZE LABEL DOES MY LABELER UTILIZE?

A: Labeler and Label usage:

  • 18-5, 18-6 & 18-7 Labelers use 1812 Labels (14,000 labels per sleeve, 11 rolls per sleeve)
  • 22-6, 22-7 & 22-8 Labelers use 2212 Labels (11,000 labels per sleeve, 9 rolls per sleeve)
  • 25-8, 25-9 & 25-10 Labelers use 2512 Labels (10,000 labels per sleeve, 8 rolls per sleeve)
  • 22-66, 22-77 & 22-88 Labelers use 2216 Labels (9,000 labels per sleeve, 9 rolls per sleeve)
  • 25-88, 25-99 & 25-10/10 Labelers use 2516 Labels  (8,000 labels per sleeve, 8 rolls per sleeve) 
  • 37-6, 37-7 & 37-12/12 Labelers use 3719 Labels (4,000 labels per sleeve, 5 rolls per sleeve)​

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Q: DO LABEL SLEEVES COME WITH AN INK ROLLER?

A: Only small body Garvey labels and Monarch series labels come with a free ink roller.

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Q: WHAT ARE YOUR OFFICE HOURS?

A: Garvey Products Office hours are M-F from 8:00 A.M. TO 4:00 P.M. EDT.

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Q: WHAT IS YOUR RETURN POLICY?

A: All returns must be made & approved within 30 days of purchase. A 25% restock fee will also apply.

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Q: TAX INFORMATION ?

A: Garvey Products, Inc. is required to and does collect sales tax for all fifty states.  Your purchase for delivery is subject to sales or "Use Tax" unless the purchase is specifically exempt.
Please note that there is no exemption from state sales or "Use Tax" based  merely on the fact that a purchase is made over the Internet, by catalog, or by other remote means.

Individual state tax laws may apply to your order. This total is calculated for each state where the order is being placed.

If you are tax exempt, please contact customer service at 1-800-543-1908 or email garveycares@garveyproducts.com.

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